Features

Everything you wish your
CRM actually did.

A complete rethink of how sales conversations get captured, organized, and actioned — without forcing reps to do data entry.

Auto-Transcription

Every call captured word-for-word with speaker labels. Searchable, taggable, and ready to reference months later when the deal needs reviving.

WhatsApp Auto-Reply

Train Orbit on your products and let it answer customer queries 24/7 in your voice — escalating to the rep only when it actually matters.

Smart Summaries

Every conversation distilled into key points, objections, next steps, and follow-up actions. Read in 10 seconds what a 15-minute call covered.

Manager Dashboards

Real-time visibility across every rep: call volume, talk-time, topics, sentiment, and conversion. Spot the slumps before they cost you the quarter.

Lead Scoring

AI flags hot leads based on what was actually said on the call — buying signals, urgency cues, decision-maker tells — not just engagement metrics.

Multi-Tenant Secure

Bank-grade isolation between client data. Each tenant has dedicated queues, storage, and AI context — your data never trains models or leaks across tenants.

Email Summaries

After every call, both the rep and the manager get a polished summary in their inbox. Forward straight to the prospect to confirm next steps.

CRM Integrations

Push calls into Salesforce, HubSpot, Pipedrive, Zoho, or your custom CRM via webhooks. Orbit feeds the systems you already use — no rip-and-replace.

Never Miss a Callback

Orbit catches missed calls, queues them, and pings the rep until they're handled. Auto-WhatsApp the caller in seconds so the lead stays warm.

A closer look

Beautiful where it matters.
Quiet where it shouldn't.

Call Intelligence

Every call, fully decoded.

Transcript, summary, sentiment, action items, and prospect notes — generated automatically the moment the call ends. Reps stop typing. Managers stop guessing.

  • Word-perfect transcripts with speaker identification
  • Auto-extracted action items, objections, and pricing mentions
  • Sentiment scoring to flag tense moments and buying signals
Calls WhatsApp Prospects Reports Settings Call with Karabo Mokoena +27 82 555 0142 · 4:32 · Today, 11:14 QUALIFIED ✓ AI SUMMARY Karabo runs a logistics company with 28 vehicles. Looking to replace 6 trailers in the next quarter. Budget approved. Decision maker: yes. Timeline: 4 weeks. SEND QUOTE CALL BACK FRI TRANSCRIPT Alex (Rep) · 0:12 Hi Karabo, thanks for calling Henred — how can I help? Karabo · 0:19 We're replacing 6 of our flatbeds and I was told to ask about your heavy-duty range... Alex (Rep) · 1:02 Got it. Do you need the 36-tonner or the 45? Karabo · 1:08 45. And we'd need them delivered before end of quarter.
WhatsApp Assistant

Answers in seconds.
Even at 11 PM.

Customer questions arrive on WhatsApp around the clock. Orbit's AI assistant — grounded in your product catalogue and tone — replies instantly, books appointments, and escalates the deals that need a human.

  • Trained on your products, pricing, and policies
  • Hand-off to humans the moment intent gets serious
  • Full audit trail — every reply visible to admins
SM Siyabonga (Prospect) ● Online · Orbit assisting Hi, do you guys do hospital-grade disinfectants? Need 200L per month. 22:14 Hi Siyabonga! Yes, our HD-7 range is SABS-approved for healthcare facilities. For 200L/month we'd put you on the bulk pricing tier — about R42/L. Want me to set up a call with Matt? 22:14 · Orbit AI Yes please, tomorrow morning? 22:15 Booked Matt for 09:30 Wed. He'll call your number. Have a great evening 👋 22:15 · Orbit AI 📅 Meeting booked · Lead handed to Matt M.
Manager View

Coach the team.
Not the spreadsheet.

See exactly who's having the right conversations, who's stuck, and where to coach. Stop relying on rep self-reporting — Orbit gives you objective signal from every interaction.

  • Per-rep leaderboards by calls, conversion, and quality
  • Topic trends — what prospects keep asking about
  • Coaching clips with timestamps to highlight wins and misses
Team Performance May 2026 · 12 reps Rep Leaderboard AV Alex Venter 68 calls · 23 qualified R 412K MM Matt McCallum 52 calls · 19 qualified R 286K PL Prashil Lala 94 bookings · 41 new pts R 184K SM Sarah Mthembu 41 calls · 12 qualified R 178K JK James Khoza 37 calls · 8 qualified R 96K ⚠ COACHING SUGGESTED James — low close-rate on pricing objections Top Topics This Week Delivery times 87% Bulk pricing 71% Stock availability 58% Custom builds 44% Warranty terms 31% Sentiment 82% positive
Try it on real conversations

14 days free. Card optional.

Plug Orbit into your reps' phones for two weeks. You'll know within the first three days whether it's the missing piece.